Super responsive, answered all our questions and always prepared to go to the next step with our home purchase.
|Joe is an amazing loan officer. He answered all of my questions quickly, and went above and beyond to make sure that I felt comfortable with every decision and that I was always informed with the status of the loan. I would quickly recommend him to my friends who are looking to buy a home and want the easiest process possible. Mahalo Joe 🙂|
|My wife and I were purchasing our first home and as you can imagine we were nervous about the entire process. Working with Kent Okihiro, however, was the best decision we could have made in this new experience. He understood that as first time home buyers we needed a little extra time and information to be confident and comfortable with our purchase. He answered even our most mundane questions with care and attention, offering his expert recommendations when needed. We never once felt like we were working with a loan officer but instead with a friend. My wife and I are now proud owners of our first home and we couldn’t be happier with the entire experience. I highly recommend HME and Kent Okihiro for all your mortgage needs!|
|Brian Monroe is an outstanding loan officer whose integrity and care for the client exceed all other loan officers I have worked with in the past. He listens to his customers and shows the utmost respect for his clients. In addition, Brian is an expert in working with VA Loan benefits. If you are a veteran I would highly recommend Brian as your go to loan officer for your future real estate needs!|
|Talk about ‘Johnny on the spot’ – that was Brian. Always responded in a timely fashion, had a very calm demeanor and explained every step of the transaction clearly. Lee and I felt like we were in good hands. I would recommend Brian in a heartbeat, (in fact, I already have! )|
|Brian was great to work with. Very professional and responsive. I would definitely recommend his services.|
|We are so happy that our transaction was quick and smooth.|
|Brian was extraordinarily patient, kind, proficient, professional, and trustworthy. He helped us secure the best mortgage loan available. Brian was responsive at all hours of the day. He made sure to keep us updated on each and every step along the way. His expertise and adept skills helped us with a speedy transaction, so we could own our dream home hassle-free and fast! We highly recommend a Brian at HME.|
|Reliable , Courteous, on time return phone call. Keep things moving along. We are very happy with all of Brian’s help. He provided great services. We would recommend him to all to all our friends and family.|
|Great experience and would recommend Brian to family and friends.|
|Brian made the impossible possible!|
|Brian was very helpful in the whole process. I gave him a very short deadline and he still ended up beating my other loan officer. He made me feel comfortable with the process, because he was so informative about everything.|
I cannot say enough good things about Brian and the help we received from Hawaii Mortgage Experts. The experience was outstanding. Brian was always available for our questions and went above and beyond to ensure that we had a smooth transition throughout the home buying experience.
Working with Brian Monroe and his HME team made our home buying experience smooth and extremely enjoyable. I recommend them to anyone who is in the market to purchase a home. Will definitely recommend to family and friends.
I am very satisfied of the high quality of service Brian Monroe has provided. He has helped me so much during the mortgage process of purchasing my new home. At first I was dealing with multiple lenders because of my loan situation and I was very stressed out and worried that I may not be able to purchase my new home, but switching over to HME and working with Brian changed all that. Brian was quick to respond to any of my questions, emails, and calls. He made sure that I was well taken care and he looked out for my best interests. Without a doubt, my experience with Brian and the HME team was awesome and I would definetly recommend him to others. Thanks.
Brian was responsive to our many calls and provided support when most needed. The transaction with the purchase of our home was with bumps in the road and Brian was very patient. He communicated with our realtor effectively and shared any and all information necessary in order for this transaction to occur.
From the first conversation with Mr. Monroe I was very comfortable. All information relayed to me was factual and all actions taken was exactly as spelled out and explained to me. I would and have extended to friends and acquaintences HME contact and know they will be recipients of the excellent treatment I received.
Brian has expert knowledge about the process of streamline refinancing for military families like ours. He was very responsive to all of our questions, and he took care of every detail. Everything was much easier than I had expected. Thank you for all of your help!
It was our first time buying a house and there was so many new things to learn. Brian answered our questions and was easy to get a hold of whenever we needed him. He was professional without being intimidating, helpful, and made us feel comfortable.
Brian was nothing short of amazing to work with! He was always available to answer questions, right on top of all deadlines, and pleasant to work with. We highly recommend Brian and HME to anyone!! Thanks for making our dream property a reality!
Working with Brian has been an awesome experience. His subject matter expertise and knowledge is impeccable and is very detail oriented. Brian’s friendly demeanor has put me at ease and he’s constantly kept me in the loop on the entire process until closing. I would recommend Brian to any friend or family member looking to refinance. They can expect nothing but professional, reliable, and honest service.
While this process is a bit painful for people that are new to it, Brian was very communicative and in touch about everything the whole way. Brian also got the deal closed very quickly and efficiently.
HME is a reputable local company you can trust. I was able to meet my goals with my refinance and the process was fairly quick and uncomplicated. Working with Brian Monroe was a pleasure from start to finish. He is professional, always available, provided excellent customer service and truly cares about his clients.
Brian made the entire transaction smooth and simple. When other loan officers were making false promises, Brian never did. He was honest with everything and made completing the transaction on my end very manageable even with my hectic schedule. Thanks Brian! You will be my loan officer for life!
I’ve worked with Brian Monroe in the past and he has always been friendly, knowledgeable, above professional and very reliable. I trust what he says and feel very comfortable with his knowledge and expertise in the field. I have referred people to Bryan and will continue to do so in the future. Excellent service.
Our refinance process was simple and quick, saving us hundreds of dollars monthly, with no out-of-pocket cost. Brian was very quick to respond to all questions. Reliable service.
Brian was very easy to work with and provided excellent service throughout the process. This was the 2nd time Brian helped us save on our home and I am thankful the he was the one that answered the phone from the get go!!!!
Brian provided us with excellent service! He stayed with it until the job was finished!
It always felt like Brian was on our side. He constantly had our best interest in mind throughout the process and provided excellent service!
Working with Brian has been a very great experience for my family and me. I live in California and for Brian to work with me to help our mom out has been amazing. I would recommend him and HME to anyone who may need a home loan or just a refinance. Brian was helpful in so many ways and I would not change it for anything. Mahalo Ka Kou Brian!
Brian made the whole process from start to finish very easy. He was always there to answer any questions I had. I was very happy with his service.